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Frequently Asked Questions


Find answers to frequent questions regarding
driving experiences, events, special offers and more…

FAQs

Venue FAQs
  • Venue FAQs
  • Event FAQs
  • Additional FAQs
  • Driving Experience FAQs
  • What is your nearest train station?

    Weybridge train station is 1 mile away. From here you can get the local bus service or a taxi (10-15 minutes).

  • What is the closest road link?

    From Junction 10 of the M25 follow the A3 towards London taking the first exit and turn left at the roundabout onto the A245 (signposted Weybridge). Continue along the A245 for approximately 1.5 miles. At the second roundabout turn right onto Sopwith Drive. Continue straight over two roundabouts and then you have arrived at Mercedes-Benz World.

  • Do you have complimentary Wifi?

    We offer complimentary WiFi within the building- this is Mercedes-Benz World Public WiFi up to 4mps per connection. A hardwire internet connection is available and charged at £25 + VAT per meeting room. You will be supplied with a click share dongle, non-returned dongles on your departure will incur a £200 + VAT replacement charge which will be added to your invoice.

  • Is there anything else to do whilst at Mercedes-Benz World?

    Mercedes-Benz has lots to offer for all guests like viewing exhibitions at your leisure and enhance your event by adding experiences Simulator Zone, guided tour, passenger rides or driving experiences. We have a retail shop on site which stocks a range of gifts for your goody bag (bottle, pads, pens, charge pack). Your Event Coordinator can provide a visitor guide if needed.

  • Do I get a discount in the shop?

    If you quote your event name you will receive 10% of items in the shop.

  • Do you have any hotel recommendations?

    Yes, please speak with your Event Coordinator who would be more than happy to send you the local hotel list.

  • Is an IT technician included in the hire of a suite?

    We have dedicated team of IT technicians on site and will be on hand for the setup of your event and throughout the day if required.

  • Can I use my own suppliers?

    A £500+ VAT charge would apply per external supplier used, subject to terms and conditions.

  • Can I use my own AV equipment?

    Yes, however all suites have basic AV including a projector and screen, and all AV can be enhanced by one of our AV suppliers. If you would like to use your own AV we would require all relevant RAMS documents, as well as PAT testing documents for external and electrical equipment.

  • Can I have my company logo uploaded on the communal plasma screens?

    Your Events Coordinator can advise where this can be displayed. Please send the logo to your Event Coordinator 7 days prior the event in a JPEG format 1920 x 1080.

  • Can I bring dogs into the building?

    We cannot allow any dogs in the building other than our service area; we do have grassy areas adjacent to our building however we do not recommend bringing them, if possible, as our track can startle them.

    Guide dogs are welcome throughout the building.

  • Can I bring my own food and drink in to MBW?

    No, as we have our own eateries on site. We do however have an outside picnic area for our guests to use subject to warmer weather.

  • Do you have complimentary onsite parking?

    Yes, over 300 spaces.

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